This is the Personal Data Protection Policy of 3S COMMUNICATION PTE. LTD., which sets out how we and our affiliated associations (“Organisation”, “us”, “we” or “our”) comply with the provisions of the Personal Data Protection Act of Singapore (“PDPA”). This Personal Data Protection Policy outlines:

• Our policies on how we manage your Personal Data;
• The types of Personal Data we collect, use, disclose, and/or retain;
• How we collect, use, disclose, and/or retain your Personal Data; and
• The purpose(s) for which we collect, use, disclose, and/or retain your Personal Data.

Each department in 3S COMMUNICATION PTE. LTD. has different channels for collecting personal data but is committed to complying with this Policy in its collection, use, and disclosure of personal data to ensure accountability and uniformity in protecting your personal data. Although this Policy is in common use, each department is responsible to you to the extent of its own collection, use, and disclosure of your personal data and its own actions.

You agree and consent to us, the Organisation, and our authorised service providers and third parties to collect, use, disclose, and/or retain your Personal Data in the manner set forth in this Personal Data Protection Policy.

This Personal Data Protection Policy supplements but does not supersede or replace any other consent you may have previously provided to us nor does it affect any right we may have at law in connection with the collection, use, disclosure, and/or retention of your Personal Data.

From time to time, we may update this Personal Data Protection Policy without prior notice to ensure that our Policy is consistent with any regulatory changes. The updated Policy will supersede earlier versions and will apply to personal data provided to us previously. Should any revisions be made to this Personal Data Protection Policy, updates will be published on our website (3s.com.sg).

This Personal Data Protection Policy forms a part of the terms and conditions governing your relationship with us and should be read in conjunction with such terms and conditions (“Terms and Conditions”). In the event of any inconsistency between the provisions of the Personal Data Protection Policy and the Terms and Conditions, the provisions of the Terms and Conditions shall prevail.

Your Personal Data

The Personal Data we collect depends on the purposes for which we require the data and what you have chosen to provide. In this Personal Data Protection Policy, “Personal Data” refers to any data and/or information about you from which you can be identified, either (a) from that data; or (b) from that data and other information to which we may have legitimate access. Examples of such Personal Data include but are not limited to:

• Your name, NRIC, passport or other identification numbers, telephone number(s), mailing address, email address, and any other information relating to you which you have provided in any forms you may have submitted to us, or in other forms of interaction with you;
• Your employment history, education background, and income levels;
• Information relating to payments, such as your bank account number or credit card information;
• Personal data of contractors, vendors, or third-party partners, including name, NRIC/work permit details, nationality, contact details, and other relevant information required for service delivery and access control;
• Information about your usage of and interaction with our website and/or ERP services, including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.

Collection of Personal Data

We ensure that individuals are informed of the purpose of data collection and given clear options to consent or object. Consent is obtained in writing, electronically, or by other verifiable means unless an exception under the PDPA applies.

Generally, we may collect your Personal Data directly or indirectly through the following ways:

• When you access our websites or perform an online registration/transaction related to our management systems;
• When you interact with any of our employees;
• When you submit an application to us for services;
• When you respond to our request for additional Personal Data;
• When you ask to be included in an email or other mailing list;
• When you request that we contact you through various communication channels, for example, through social media platforms, messenger platforms, face-to-face meetings, telephone calls, emails, fax, and letters;
• When your images are captured via photographs or videos taken by us or our representatives when you are within our premises or attend events organised by us;
• From your family members or friends who provide your personal data to us on your behalf;
• When you respond to our initiatives or promotions;
• When we seek information about you and receive your personal data in connection with your relationship with us, for example, if you are a customer or business partner, when you submit your Personal Data to us for any other reason.

Minor: If you are a child, minor, or not of legal age, please inform and seek the consent of your parent or guardian before providing your personal data to us. If you are a parent or guardian and you have reason to believe your child or ward has provided us with their personal data without your consent, please contact us to request the erasure of their personal data.

Note: Unsolicited personal data will be deleted immediately if received in physical copy or email or returned to the individual.

Purposes for the Collection, Use, and Disclosure of Your Personal Data

Generally, we may collect, use, disclose, and/or retain your Personal Data for the following purposes:

• Responding to enquiries, feedback and service requests;
• Managing client relationships and service delivery;
• Processing billing and payments (where applicable);
• Ensuring system security, access control and service integrity;
• Improving our services and customer experience;
• Complying with legal, regulatory and contractual obligations;
• Supporting recruitment and employment processes.

Job Applicants:

• Assessing and evaluating suitability for employment or engagement
• Verifying identity, qualifications, employment history and background information
• Conducting background, reference and eligibility checks
• Communicating with applicants regarding recruitment outcomes
• Fulfilling legal and regulatory requirements

Employees:

Personal Data of employees may be collected, used and disclosed for purposes including:

• Administering employment contracts and HR matters (payroll, benefits, leave, insurance, access control)
• Performance management, appraisals, training and development
• Managing workplace safety, security and business continuity
• Managing employment changes, cessation or termination
• Compliance with employment laws, tax, regulatory and government reporting requirements

Collection, Use and Disclosure of Personal Data without Consent

3S COMMUNICATION PTE. LTD. may collect, use or disclose personal data without obtaining consent where such collection, use or disclosure is permitted or required under the Personal Data Protection Act 2012 (PDPA), including but not limited to the following situations:

• Where the personal data is publicly available;
• Where collection, use or disclosure is necessary for the performance of a contract with the individual;
• Where it is necessary to respond to an emergency that threatens the life, health or safety of an individual;
• Where it is required for investigations or legal proceedings;
• Where it is necessary for evaluative purposes (e.g. employment suitability);
• Where it is required or authorised under any written law or by any court or regulatory authority;
• Where it is necessary for legitimate interests of the organisation, provided that such interests outweigh any adverse effect on the individual;
• Where it is necessary for business improvement purposes in accordance with PDPA provisions.

In such circumstances, only personal data that is reasonably necessary for the specific purpose will be collected, used or disclosed.

Consequences of Not Providing Personal Data

You have the right to decide whether to provide your personal data for the purposes stated in this Policy. However, if you choose not to provide the required personal data, we may not be able to process your request, application, or provide our services, or continue any contractual relationship with you (as applicable)

Where applicable (e.g., job applications), failure to provide required personal data may result in us being unable to proceed with your application.

Withdrawing Consent

You may withdraw your consent for the collection, use or disclosure of your personal data at any time by submitting a written request to our Data Protection Officer.

Upon receiving your request, we will process it within 30 business days, subject to legal or contractual restrictions. We will inform you of any consequences, including the possible inability to continue providing services or maintaining your employment or application.

Withdrawal of consent does not affect our right to continue processing personal data where such processing is permitted or required under applicable laws.

Disclosure of Your Personal Data

We may disclose your Personal Data to the following groups of external organisations for purposes mentioned above, subject to the requirements of applicable laws:

• Our professional advisers such as our auditors;
• Relevant government regulators, statutory boards, or authorities or law enforcement agencies to comply with any laws, rules, guidelines, and regulations or schemes imposed by any government authority;
• Third parties who are appointed to provide services to us, e.g., IT vendors, marketing companies, and event organizers;
• Business partners that provide any membership services and benefits; and
• Any other person in connection with the purposes set forth above.

We take reasonable measures to protect personal data against unauthorized disclosure. Disclosure will only be made to authorized parties bound by confidentiality obligations, or as required by law.

All third parties are required to comply with the PDPA and are bound by confidentiality and data protection obligations.

Third-Party Consent

If you provide us with personal data of other individuals (e.g., employees, representatives, emergency contacts, family members, or referees), you confirm that:

• You have obtained their prior consent for the collection, use, and disclosure of their personal data for the purposes stated in this Policy;
• You have informed them of the purposes for which their personal data will be collected, used, and disclosed;
• You have the authority to provide their personal data to us; and
• The personal data provided by you is accurate and complete.

We may request evidence of such consent where necessary.

Non-Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our and others’ rights, property, or safety or other uses.

International Transfer of Personal Data

We generally do not transfer your personal data outside Singapore. However, where such transfer is necessary, we will obtain your consent (where required) and ensure that the recipient is bound by legally enforceable obligations to provide a standard of protection comparable to that under the PDPA.

Use of Cookies

We may collect or analyse anonymized information from which individuals cannot be identified (“Aggregate Information”), such as the number of users and their frequency of use, the number of page views (or page impressions) that occur on our website, and common entry and exit points into our website. We make use of “cookies” to store and track Aggregate Information about you when you enter our websites.

Third-Party Sites

Our website may contain links to other websites operated by third parties independent of us. We are not responsible for the privacy practices or policies of such third-party websites.

Protection and Accuracy of Personal Data

We maintain appropriate administrative, technical, and physical safeguards to protect your Personal Data against loss, misuse, and unauthorised access, disclosure, alteration, and destruction. We also train our employees to properly handle personal data. However, you should be aware that no method of transmission over the internet or method of electronic storage is completely secure.

Retention of Personal Data

We will not retain any personal data longer than necessary for the fulfilment of the purpose for which it was collected or as required or permitted by applicable laws. We will cease to retain personal data, or remove the means by which personal data can be associated with individuals when it is no longer necessary for any business or legal purposes.

Access and Correction of Your Personal Data

You may request access or make corrections to your personal data held by us. We will need sufficient information from you to establish your identity and to understand the nature of your request so that we can respond to your request. Any request for access to personal data should be made in writing using the form provided on our website and submitted to the Data Protection Officer at ericlim@3s.com.sg.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request. We will respond to your request as soon as reasonably possible. If we are unable to respond to your request within 30 business days after receiving your request, we will inform you in writing within 30 business days of the time by which we can respond to your request.

If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons unless we are not required to do so under the PDPA.

Complaint Process

If you have any complaint or grievance regarding how we are handling your Personal Data or about how we are complying with the PDPA, we welcome you to contact us with your complaint or grievance.

Contacting Us

If you have any questions or feedback relating to your Personal Data or our Policy and

• a) Would like to withdraw your consent to any use of your Personal Data as set out in this Policy; or
• b) Would like to obtain access and make corrections to your Personal Data records, you can contact our Data Protection Officer (DPO) via email ericlim@3s.com.sg. Queries and complaints received are responded with 5 working days in relation to complaints; the response includes an explanation of remedial action where relevant.

If personal data is disclosed to public agencies, courts and law enforcement agencies when required for the purposes of investigations or proceedings, the DPO will send the request to the DP Committee for formal approval before releasing.

If you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, 3S COMMUNICATION PTE. LTD. may not be in a position to continue to provide our products or services to you or administer any contractual relationship in place. Such withdrawal may also result in the termination of any agreement you may have with us 3S COMMUNICATION PTE. LTD. (Legal rights and remedies are expressly reserved in such an event.

You may contact us to inquire about this Personal Data Protection Policy, or to provide feedback, request access to personal data, or withdraw your consent at any time via email to the DPO.

Contact Details:

If you have any questions or concerns about this policy, please contact us through the following methods:

Name of DPO: Eric Lim

Contact No.: 91160306

Email Address: ericlim@3s.com.sg.

Address: 705 Sims Drive #04-15C Shun Li Industrial Complex Singapore 387384

Thank you for trusting us with your personal data. Your privacy matters.

Changes to Privacy Policy

We keep our privacy policy under regular review. If we change our privacy policy, we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated in March 2026.

 

Governing Law

This Policy shall be governed in all respects by the laws of Singapore according to the Personal Data Protection Act.

Your Privacy Matters
Please find our updated Data Protection Notices below for your kind reference:

3SC-DPTM-Annex-59 DP Notice for Customer
3SC-DPTM-Annex-58 DP Notice for Employee
3SC-DPTM-Annex-60 DP Notice for Job Applicant